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Not too long ago I mailed a rather harsh, but honest, letter to MLSListings detailing my issues with Matrix and offered some suggestions about what could be done. I was contacted this morning and had a pleasant and hopefully productive, long phone conversation. I explained how I currently use ProSearch to do my job and how moving to Matrix would cause me many problems. We discussed various options, why certain items were done a certain way and what changes may be coming soon.

I have a little more hope now that some useful changes might be made in the near future. For the time being I'll try to document actual bugs or obvious enhancement suggestions that shouldn't be difficult or controversial to change. I'll hold off on critiquing the user interface/experiece issues. While I don't expect those issues to be corrected in the near future, if some of the changes we discussed could be implemented it would make the system more palatable. We'll see...